Create a Customer Survey
Design a high-response survey with the right questions to understand customer needs, satisfaction, or product-market fit.
The Prompt
Create a customer survey for the following goal. Include: 1. Intro message explaining purpose and time commitment 2. Questions organized in logical flow (easy → specific → personal) 3. Mix of: NPS or CSAT, multiple choice, Likert scale, and open-ended 4. Maximum 8-10 questions (more = lower completion) 5. Question variants to avoid bias 6. Thank you message 7. Distribution recommendation (in-app / email / link) For each question, note: what insight it unlocks and how to analyze the answer. Survey goal: [PMF / CHURN REASON / NPS / FEATURE VALIDATION / PERSONA RESEARCH] Audience: [CUSTOMERS / CHURNED USERS / PROSPECTS] Products/stage: [YOUR PRODUCT] Key questions you have about your customers: [LIST 3-5 THINGS YOU WANT TO KNOW]
Example Output
9-question NPS + insight survey: starts with NPS (0-10), follows with a 3-option bucket for score reason, one open-ended on the primary value received, a feature usage Likert, a competitor consideration question, and a jobs-to-be-done open-ended. Includes analysis notes for each question and a segment-based trigger recommendation.
FAQ
Which AI model is best for Create a Customer Survey?
Claude Sonnet 4 — writes unbiased survey questions with strong analysis guidance.
How do I use the Create a Customer Survey prompt?
Copy the prompt, replace the [BRACKETED] placeholders with your specific information, and paste into your preferred AI assistant (ChatGPT, Claude, Gemini, etc.). 9-question NPS + insight survey: starts with NPS (0-10), follows with a 3-option bucket for score reason, one open-ended on the primary value received, a feature usage Likert, a competitor consideration question, and a jobs-to-be-done open-ended. Includes analysis notes for each question and a segment-based trigger recommendation.
Model Recommendation
Claude Sonnet 4 — writes unbiased survey questions with strong analysis guidance.